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What size and format are the photos in?
The full size images are 300 dpi and 3000 pixels along the longest edge. The Press Release images are 1500 pixels on the longest edge and the web graphics 800 pixels. All images are in JPG file format.
Do you add photos on a regular basis? Yes. We add photos as they are taken. Typically we add a selection of images and the time critial orders from an event almost as it happens. The full collection of images are available normally within 24 hours.
Do you offer refunds? Once your purchase is made we can not offer a refund. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned. On a rare occasion we will make exceptions on a case by case basis.
As well as receiving lightboxes via the mail out service (see above) you can create your own and send them. The lightbox function allows you to group the images that you want in to a single collection and send thumb nail versions of them as a single e-mail to anyone you like via our built in e-mail function. The term Lightbox comes from when negatives were cut from rolls of film and places on a table with a light underneath it so that the images could be previewed. This is the electronic version of a lightbox.
How do I use the Lightbox Function?
To use the lightbox function you need to have registered with us. Registration is free and we don’t use the data for anything else but MotorSportMedia communicating with you. See our privacy statement for more information if you are concerned.
Once registered, login using the Member Login under the options tab on the left hand side of the screen and then select My Lightbox. If you are creating a lightbox for the first time enter a name in the box under “Create New Lightbox” and the click GO. This will create an empty lightbox on the system.
Once created you must select the lightbox using the drop down menu before you can add images to it. Click on “Select a Lightbox” and the drop down menu will show you the lightboxes associated with your account. Once selected you can start to add images to that that lightbox.
To add an image to your selected lightbox, click on one of the categories on the left of the screen or use the database to browse. Under an image you will see a + symbol. Click on this to add the image to your selected lightbox. Once a thumb nail image has been added you will see the symbol change to a – sign. Add as many images as you require and when you have finished, click on My Lightbox under the option tab on the left of the screen.
To send a completed lightbox enter the e-mail address in the highlighted box. You can send the same box to several addresses by placing a comma between the addresses. There is also a space for you to enter a short note. Press Go when you are complete and when the lightbox has been successfully sent you will see the message “The lightbox was emailed” appear below the message box.
Are there any restrictions on my use of the MotorSportMedia photos that I download? Yes. Please check the Licence agreement for more information by clicking here. Whereas we try to offer the greatest level of freedom and a wide ranges of uses, some of the images we supply are only for use in the media. Please check the main section of the event for any restrictions.
Is account sharing allowed? No, sharing an account is no different than distributing our materials to others. Individual accounts must be registered by each publication (unless of course you want to pay their invoices as well :-)).
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